Legal notice

Seller

elm inc.

Responsible Person

Tomohisa Masaki

Business Address

Full contact details will be disclosed promptly upon request for transactions, in accordance with Japanese law.

Website

https://kasei.ink

Selling Price

Indicated on each product page (includes consumption tax unless otherwise stated)

Additional Charges

Shipping fees, payment processing fees, and bank transfer fees (if applicable)

Payment Methods

Credit card

Payment Deadline

Please make payment within 7 days of placing your order. If payment is not confirmed within the deadline, the order may be cancelled.

Delivery Time

Items will be shipped within 7 business days after payment is confirmed. For made-to-order or custom works, the estimated shipping time is stated on the product page.

Return / Cancellation Policy

Due to the nature of the artwork, we generally do not accept returns or cancellations. However, if the item is damaged or incorrect, please contact us within 7 days of receipt. We will provide a replacement or refund.

Return Shipping Fee

We will bear the return shipping cost in case of defective or incorrect items. Otherwise, return is not accepted.